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New €2 EU parcel handling fee confirmed: what Irish shoppers will pay on non-EU orders

The European Commission has set the new Union handling fee at €2 per customs item. It is separate from the €3 customs duty already applying to low-value non-EU online orders. Here is what Irish shoppers need to know before Christmas.

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News analysis · 29 September 2026. The €2 handling fee amount has been adopted by the European Commission but is not yet being collected. The EU timetable points to introduction by 1 November 2026, subject to the remaining legal steps.

Irish shoppers buying goods from outside the European Union are facing another increase in the cost of online orders.

The European Commission has now set the new Union handling fee at €2 per customs item.

It is separate from the €3 customs duty that has already applied to many low-value e-commerce imports since 1 July 2026.

That means a qualifying single-item purchase can ultimately carry €5 in EU customs-related charges, before considering VAT, delivery costs or any separate administration charge imposed by the postal operator or courier.

For very cheap purchases from sites shipping goods directly from outside the EU, that can materially change the final price.

The most important point: the €2 charge is confirmed, but it is not being collected yet

There is a distinction between the amount being set and the fee actually appearing on orders.

The European Commission adopted the delegated act setting the Union handling fee at €2 per customs item on 21 September 2026.

The Commission’s EU Customs Reform guidance says the handling fee is due to be introduced by 1 November 2026.

However, the delegated act must complete the remaining EU scrutiny and publication steps before the charge becomes legally collectible.

So, as of 29 September 2026:

The €2 amount has been set, but shoppers should not assume that every order is already being charged it.

The exact legal start date depends on completion of the EU process.

There are now two separate EU charges to understand

The new handling fee should not be confused with the €3 customs duty introduced during the summer.

They are separate measures.

Charge Amount What it applies to
Temporary customs duty €3 Each qualifying customs line/product type in low-value e-commerce consignments of €150 or less
Union handling fee €2 Each customs item in distance-sale imports once the new fee takes effect
Potential combined EU charge €5 A qualifying single customs item subject to both measures

The €3 customs duty has applied since 1 July 2026.

Revenue says it applies to e-commerce consignments worth €150 or less arriving into Ireland from outside the EU.

The €2 handling fee is different. Under the new customs framework it applies to distance-sale imports and is intended to cover the cost of customs supervision and processing.

The €3 duty is not necessarily €3 per parcel

This is one of the easiest parts of the new rules to misunderstand.

Revenue says the €3 duty is charged according to the distinct customs line items or product types in a consignment.

For example, a parcel containing:

  • one notepad;
  • one pen; and
  • one keyring

can attract €9 in customs duty, because the parcel contains three distinct product types.

By contrast, two identical T-shirts may be treated as one distinct item and attract a single €3 charge.

Revenue’s current guidance explains the examples in detail in its low-value consignment guidance.

This means the final customs cost of a mixed basket can be higher than the simple headline of “€3 per parcel” suggests.

What would a €10 order cost?

Consider a simplified example.

You buy a single €10 item from a non-EU seller and it falls within the rules for both charges.

Once the new handling fee becomes applicable:

  • product price: €10
  • temporary customs duty: €3
  • Union handling fee: €2

That gives €15 before any additional VAT, delivery or postal administration costs that may apply.

The €5 combined customs-related amount is equivalent to 50% of the original product price.

On a €5 product, the two charges together would equal the original purchase price.

That is why the effect is proportionately much larger on ultra-cheap products than it is on more expensive purchases.

What about VAT?

VAT is separate again.

Goods imported into Ireland from outside the EU can still be liable to Irish VAT.

Many large online platforms use the Import One Stop Shop (IOSS), allowing VAT to be collected at checkout rather than when the parcel arrives.

Revenue explains that when IOSS is used, the consumer pays the VAT at the point of sale.

The customs duty and handling fee are separate from VAT.

So shoppers should not assume that seeing “VAT included” at checkout means all possible import-related charges have already been covered.

The important question is whether the retailer has collected all relevant customs charges, not simply VAT.

What about the An Post administration fee?

There is another Irish-specific cost that shoppers should know about.

An Post currently states that it may apply a customs administration fee when it has to handle, collect and process customs charges on an incoming item.

From 3 February 2026, An Post’s standard customs administration fee for relevant items under €150 changed to €6.95.

An Post’s published schedule says the customs clearance fee is payable where all customs and import charges were not paid before the item was sent.

That means the €6.95 An Post fee is not the same thing as the new €2 EU handling fee.

They are separate charges.

In a worst-case situation where charges were not prepaid, an Irish consumer could potentially encounter:

  • the product price;
  • VAT;
  • the €3 customs duty;
  • the new €2 Union handling fee once active;
  • delivery costs; and
  • an An Post customs administration fee.

That is why checking the final landed cost before ordering is becoming increasingly important.

See An Post’s current customs information for the latest administration-fee rules.

Will Temu, Shein and AliExpress shoppers pay it?

The rules are based on where goods are imported from rather than the name of the website.

That means the biggest effect is likely to be felt on platforms and sellers that ship large quantities of low-cost goods directly from outside the EU.

Sites such as Temu, Shein and AliExpress are obvious examples because many purchases are fulfilled from outside the Union.

However, a product bought on one of these marketplaces may sometimes already be stocked in an EU warehouse.

Likewise, a website that looks Irish or European may still dispatch the actual goods from outside the EU.

Revenue specifically warns consumers that:

  • a .ie domain;
  • prices displayed in euro; or
  • a European-looking website

do not prove that the goods are being supplied from within the EU.

The location of the seller and the dispatch location matter.

What about orders from Britain?

For shoppers in the Republic of Ireland, goods imported from Great Britain are treated as coming from outside the EU for these customs rules.

Revenue’s guidance explicitly includes Great Britain within the countries affected by the €3 low-value customs duty.

That makes this particularly relevant for Irish consumers who still regularly buy from British online retailers.

Northern Ireland is treated differently under the post-Brexit trading arrangements, so shoppers should not assume that all UK-origin purchases are handled identically.

Why is the EU introducing another fee?

The EU says customs authorities are dealing with an extraordinary volume of low-value e-commerce goods.

According to European Commission data, low-value consignments account for the overwhelming majority of imported items even though they represent only a small share of total import value.

The Commission’s 2025 figures show:

  • around 93% of low-value e-commerce imports by volume came from China;
  • the average value of a low-value imported item was less than €9.

That creates an obvious administrative problem.

Customs authorities still need to receive data, assess risk, monitor product compliance and sometimes physically inspect goods even when the product itself costs only a few euro.

The Commission says the handling fee is intended to help cover the cost of:

  • checking customs data;
  • risk analysis;
  • documentary controls;
  • physical inspections where required;
  • customs IT systems; and
  • the wider administration of the new EU customs framework.

The new rules are also aimed at changing how e-commerce imports work

This is not only about raising money.

The EU is trying to change the economics of millions of individually shipped parcels.

Traditional European retailers often import products in bulk, store them inside the EU and then sell them domestically.

Some direct-to-consumer platforms instead ship huge numbers of individual products directly to consumers.

The new customs regime is designed partly to reduce the advantage created by the old low-value customs exemption and partly to make platforms and sellers more responsible for customs compliance.

Under the new Union Customs Code, the EU says responsibility for customs obligations is increasingly being shifted from the individual consumer towards the platforms, sellers and carriers involved in the transaction.

That does not mean shoppers escape the economic cost.

Businesses can still incorporate those costs into:

  • higher product prices;
  • checkout charges;
  • reduced free-shipping offers; or
  • lower discounts.

The charge may therefore become less visible over time even if consumers ultimately fund it through higher prices.

Returns are now more painful too

There is another important consequence of the €3 customs duty.

Revenue says that where a consumer simply changes their mind and returns an item, the customs duty is generally not refunded by customs authorities.

Customs refunds are generally available where the goods are faulty.

Revenue makes the distinction clear in its refund guidance.

That makes speculative online buying — ordering several cheap products and returning most of them — potentially more expensive than it used to be.

Could Irish and EU retailers benefit?

Potentially.

The new charges make extremely cheap direct imports less attractive relative to goods that are already located inside the European Union.

Imagine two broadly similar products:

  • non-EU direct import: €8
  • Irish or EU retailer: €13

Under the old system, the €8 product could look dramatically cheaper.

Once customs duty, the handling fee and possible processing costs are included, the gap can narrow quickly.

That does not mean Irish or EU retailers will automatically be cheaper.

But it does mean shoppers increasingly need to compare the final delivered price, rather than the headline product price.

What Irish shoppers should check before buying

Before placing a non-EU order, check four things:

  1. Where will the goods actually be dispatched from?
  2. Are VAT and customs charges included at checkout?
  3. Could the parcel contain multiple customs line items, increasing the €3 duty?
  4. Could An Post or another courier charge an administration fee if import charges have not been prepaid?

For inexpensive purchases, these questions can make a surprisingly large difference to the final cost.

The bottom line

Irish consumers are entering a much more expensive era for small online imports from outside the EU.

The €3 low-value customs duty is already in place.

The European Commission has now set the separate Union handling fee at €2 per customs item, with the EU targeting introduction by 1 November 2026 once the remaining legal steps are completed.

And in Ireland, an additional An Post customs administration fee of €6.95 can apply in relevant cases where customs and import charges were not prepaid.

The practical lesson is straightforward:

Do not compare online purchases using the sticker price alone. Compare the final delivered cost.

For a €5 or €10 product, the difference can now be substantial — particularly in the run-up to Black Friday and Christmas.

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